Camera, Microphone, and Speakers

The best part of the Kumospace experience is that you can see and hear people in real time.

Select your Camera, Microphone, and Speakers on the Join page before entering a Kumospace.

Click the dropdown menus to select your preferred settings.

To turn your camera on or off once you're in a Kumospace, click the Camera button in the bottom bar. Alternatively, you can press the 1 key on your keyboard.

Virtual Backgrounds are used to maintain privacy by concealing your personal work from home area.

To add a Virtual Background to your video:

1. Open the Settings tab on the right of the bottom navigation bar..
2. Click the Choose a Background button and browse through the different sections including Interior, Exterior, and Abstract backgrounds.
3. Select a background image and click the Apply Background button.

Virtual Backgrounds are available only to paid Spaces. Click here to upgrade your Space or learn more about our paid features.

For the best experience, we recommend keeping your camera on, but if you do choose to switch it off, your initials will appear instead of your video.

You can upload a profile picture from your Profile page, as described in article Create Your Account and Space.

Note that if you're signed into Kumospace using your Google account, the profile picture will default to your Google profile picture. 

If you ever experience any issues with your video, try switching your camera off and on using the Camera button in the bottom bar. This resets your video and should fix the issue.

If your issue continues, please read this useful article for Video Troubleshooting guidance.

To mute or unmute yourself, click the Microphone button in the bottom bar. The keyboard shortcut for the Microphone button is the 2 key.

If you need to change your microphone input, click the User tab in the Settings menu, on the right side of the bottom bar.

Click the Microphone dropdown to select your preferred microphone input.

The Noise Cancellation feature to help limit distractions in your meeting by filtering out background noise.

To enable Noise Cancellation:

1. Open the Settings tab on the right of the bottom navigation bar
2. Locate the Microphone section
3. Click the checkbox for Use Noise Cancellation

If you ever experience any sound issues, try switching your microphone off and on, using the Microphone button in the bottom bar. This resets your audio and should fix the issue. 

If the issue persists, please read this useful article for Audio Troubleshooting guidance.

You can test your speakers from the User tab in the Settings menu, on the right side of the bottom bar.

Click the Test button to check which speakers you're using.

If you ever experience any sound issues such as being unable to hear other users in a space, please read this useful article on Speaker-Related Troubleshooting.