Managing Members and Guests

Manage Members by promoting their user role or use the People Menu to mute disruptive guests, block unruly individuals, and assign participants to sit in the nearest seat.

Owner and Admin abilities

Kumospace Owners are the creators of the Space and can assign Admins to help with managing participants. These roles come with elevated permissions to help your team meetings or events to run smoothly.

For a brief overview of Owner, Admin, and other user permissions, scope out our page on User Roles.

Manage Members page

Owners and Admins have access to the Manage Members page which can be used to view and add Members or assign User Roles.

To access the Manage Members page:

  1. Go to the Lobby of your Space.
  2. Click the Manage Members drop down.
  3. Select the Manage Members option to open this page in another tab.
Screen Shot 2023-07-19 at 4.52.20 PM

Add Members or adjust user roles

To add Members to your Space, click the ⊕ Add button. This will allow you to input the email address of the users you want to add as Members.

Once a user is made a Member, Owners and Admins are able to adjust their User Role. To adjust User Roles:

  1. Locate the Role column of the Manage Members page.
  2. Click the drop down next to a users name.
  3. Select the user role you would like to re-assign for the respective user.

This method can also be utilized to demote a user to a different User Role or back to a Guest.

Profile Cards

Profile Cards display information about users and contain quick access features such as the ability to Chat, Nudge, or Follow.

Kumospace Owners and Admins can use Profile Cards to quickly manage Members and Guests in their Space.

To display a user's Profile Card, hover over their video or open the People tab and hover over a user's name.

Group 247

Owners, Admins, and Floor Managers are able to use both the People tab and Profile Cards to:

  • Block and unblock guests from the Space.
  • Temporarily Remove users
  • Mute individual or all users on the Floor.
  • Move people to seats.

Remove User

If a user is idle or inactive in Kumospace, you may want to remove them from the Space. To remove a user:

  1. Open the People menu.
  2. Hover over the Guest's name to display their Profile Card.
  3. Click on the • on the top right of their Profile Card.
  4. Click Remove user.
  5. Confirm by clicking the Remove user button.

This will remove the user from the Space they will not be permanently banned from the Space.

Block Guests

Sometimes you may need to remove misbehaving Guests from your Space. This will restrict them from re-entering the Space unless unblocked.

To block Guests:

  1. Open the People menu.
  2. Hover over the Guest's name to display their Profile Card.
  3. Click on the • on the top right of their Profile Card.
  4. Click Remove user.
  5. Click the Block Guest button.

Blocked users will not be able to return to your Space until you grant them access again.

To unblock Guest:

  1. Open the People menu.
  2. Click the Manage Guests button at the top of the People menu.
  3. Select the Manage Blocked Guests option, and click Unblock next to their name.

Mute User

To mute individuals:

  1. Hover over a user's video to display their Profile Card.
  2. Click on the Mute button.

Additionally, you can open a user's Profile Card by opening the People tab and hovering over their name. From here, you an click the Mute button.

Muted participants can easily unmute themselves if necessary by clicking on the Microphone button in the bottom bar.

To mute all guests simultaneously:

  1. Open the People men.
  2. Click the Manage Guests button.
  3. Select the Mute All Guests on the Floor option.

A pop up will prompt you to specify who you want to mute. You can select to mute people Nearby (in your Audio Range), or on the Entire Floor.

Move People to Seats

When you’d like everyone to be seated, you can:

  1. Open the People menu.
  2. Click the Manage Guests button.
  3. Select the Move People to Seats option from the dropdown.
You can choose to Include Members by ticking the box in the bottom, otherwise only Guests will be moved to seats. 

People will be moved to the nearest seat to you. You will not move.

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