Technical FAQ

Answers to common technical issues.

Let's quickly solve your problem and get you back to having fun in your Kumospace. If you don't see the answer to your question here, please email us so we may include an answer to it ASAP!

How do I transfer the space to someone else?

At this time we do not have this as a self-serve feature, but shoot us an email: hello@kumospace.com, and we will solve this for you.

In order to save time with your inquiry, please be sure to include your current Kumospace URL, email, and desired new email address to be associated with your space.

Is Kumospace accessible to all users (computer accessibility)?

We want everyone to have access to what we hope is the most fun place to hang out on the internet. Therefore, we are working diligently to make Kumospace a great experience for everyone. If you have suggestions for how we can make Kumospace more accessible, please email us: hello@kumospace.com.

Do you offer an API?

Currently, we don’t offer an API. However, you can contact our Sales Team to discuss your specific needs and explore what can be provided through an Enterprise plan.

You're welcome to try an iframe with Kumospace, but please note that once you do we can't officially provide support. Plenty of companies have done this for large and very successful events in the past! Here's a tip: you might want to have a link to this Help Center handy for your guests if they have any trouble viewing the iframe. 

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