Answers to common technical issues.
Let's quickly solve your problem and get you back to having fun in your Kumospace. If you don't see the answer to your question here, please email us so we may include an answer to it ASAP!
At this time we do not have this as a self-serve feature, but shoot us an email: firstname.lastname@example.org, and we will solve this for you.
In order to save time with your inquiry, please be sure to include your current Kumospace URL, email, and desired new email address to be associated with your space.
We want everyone to have access to what we hope is the most fun place to hang out on the internet. Therefore, we are working diligently to make Kumospace a great experience for everyone. If you have suggestions for how we can make Kumospace more accessible, please email us: email@example.com.
While we don’t have this feature available at the moment, it's definitely on the road map!
You're welcome to try an iframe with Kumospace, but please note that once you do we can't officially provide support. Plenty of companies have done this for large and very successful events in the past! Here's a tip: you might want to have a link to this Help Center handy for your guests if they have any trouble viewing the iframe.
Trying to troubleshoot some audio issues? Read this guide to find answers to common questions Kumospace users have with their audio setup.
Find an issue in Kumospace? Learn how you can report a problem to our team & how we integrate reported bugs into our queue of continuous improvements.
Unsure what to use for an ideal Kumospace experience? Read this guide to see what devices & browsers are supported (and which are not) & compatitble.
Looking for an optimal experience while using Kumospace? Read this guide to find nine best practices which will help ensure your settings are dialed in.