Upgrade & Manage Your Subscription

Upgrade to one of our Paid plans or manage your subscription, including view invoice history, edit billing details, change space capacity, or cancel the subscription, directly from your Profile page.

Upgrade to Professional or Business Plan

If you're using our Free plan and would like to upgrade:

  1. Visit your Profile page and click the Upgrade Plan button. 
  2. Select the plan you would like to upgrade to.
  3. Click the dropdown option on the right side and choose between a monthly or annual subscription type.
  4. Click Continue to Checkout to proceed.
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Please contact our sales team if you need help upgrading. Read this helpful article to find answers to the most Common Pricing Questions

Upgrade to the Enterprise Plan

The Enterprise plan is essentially an à la carte menu of add ons, tailored to your needs, e.g. SSO integration, Custom Domain, and Uptime SLA.

If you’re interested in adding any custom features, please contact our sales team and we’ll be more than happy to help.

Manage Your Subscription

As the owner of a Kumospace, you can manage your subscription, including view your invoice history, edit billing information, change space capacity, and cancel your subscription, from your Profile page.

If you'd like to manage your Custom Subscription, please get in touch with your Kumospace account manager or contact our customer success team at hello@kumospace.com.

Invoice history

To view your invoice history:

  1. Go to your Profile page. On the top right you will see your Kumospace plan.
  2. Click the Manage Subscription button. 
  3. At the bottom of this page you will see a list of your past invoices. 

Edit Billing Information

If you need to edit your billing information:

  1. Go to your Profile page. On the top right you will see your Kumospace plan.
  2. Click the Manage Subscription button. 
  3. Under Billing information, click ✎ Update information and you’ll be able to edit the recipient’s email and postal addresses.
  4. Click Save to finish making edits.

Note that if somebody else is paying for your subscription, you can enter their email address, so that billing emails are sent to them. 

Cancel Your Subscription

If you need to cancel your Kumospace subscription:

  1. Go to Space Lobby
  2. Select Manage Space
3.   Select Subscription Details
4.   Click the Cancel plan button

No matter when you cancel your plan, your subscription will be valid until the end of your billing period.

Note that only our Professional plan subscribers are able to manually manage their subscription as described above. 

If you’d like to manage your Enterprise plan subscription, please get in touch with your account manager, or reach out to our customer success team at hello@kumospace.com, and we will be glad to help.

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