Upgrade & Manage Your Subscription
Upgrade to the Professional plan and manage your subscription, including view invoice history, edit billing details, change space capacity, or cancel the subscription, directly from your Profile page.
The main reasons our users choose the Professional or Custom plans are:
Please refer to our Pricing page to learn more about the perks of our Professional and Custom plans.
Don’t hesitate to reach out to our sales team if you have any questions or need help upgrading your Kumospace.
If you're using our Free plan and would like to upgrade to the Professional plan:
The Custom plan is essentially an à la carte menu of add ons, tailored to your needs, e.g. concurrent space capacity with over 1000 participants, SSO integration, user-analytics reports, and other bespoke features.
If you’re interested in adding any custom features, please contact our sales team and we’ll be more than happy to help.
As the owner of a Kumospace, you can manage your subscription, including view your invoice history, edit billing information, change space capacity, and cancel your subscription, from your Profile page.
If you'd like to manage your Custom Subscription, please get in touch with your Kumospace account manager or contact our customer success team at email@example.com.
To view your invoice history:
If you need to edit your billing information:
Note that if somebody else is paying for your subscription, you can enter their email address, so that billing emails are sent to them.
You can increase or decrease your concurrent space capacity from your Profile page:
If you need to cancel your Kumospace subscription:
No matter when you cancel your plan, your subscription will be valid until the end of your billing period.
Note that only our Professional plan subscribers are able to manually manage their subscription as described above.
If you’d like to manage your Custom plan subscription, please get in touch with your account manager, or reach out to our customer success team at firstname.lastname@example.org, and we will be glad to help.
Are you new to Kumospace? Watch this onboarding video to learn about basic features of Kumospace, how to navigate, and more within your virtual office.
Evaluating the cost of a different Kumospace subscription option? Read this guide to find answers to the most common questions regarding pricing.
Do you leverage single sign-on (SSO) to increase security & convenience? Learn how a custom plan can allow you to integrate Kumospace into your SSO.
Want people to access Kumospace directly on your website? Learn how to set up a custom plan so you'll be able to embed Kumospace in your website.